|Data||collectively all information that you submit to Hollie Ellis and Lucy Patterson trading as Mastery BBM via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;|
|Cookies||a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);|
|Hollie Ellis and Lucy Patterson trading as Mastery BBM,or us||Hollie Ellis and Lucy Patterson trading as Mastery BBM of 14 Lupin Close, Chapel Park, Tyne and Wear, NE5 1UR;|
|UK and EU Cookie Law||the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;|
|User or you||any third party that accesses the Website and is not either (i) employed by Hollie Ellis and Lucy Patterson trading as Mastery BBM and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Hollie Ellis and Lucy Patterson trading as Mastery BBM and accessing the Website in connection with the provision of such services; and|
|Website||the website that you are currently using, www.mastery-bbm.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
This policy covers all data that is shared by a visitor with us whether directly via www.hollie-ellis.co.uk or via email. This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via these websites or via email.
While using our site, we may ask you to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
Our use of Data
For purposes of the Data Protection Act 1998, Hollie Ellis and Lucy Patterson trading as Mastery BBM is the “data controller”.
We will retain any Data you submit for 3 months.
Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
Information Collected Automatically
Cookie data. We may use “cookies” (a small text file sent by your computer each time you visit our site) or similar technologies to record log data. Many browsers default to accepting cookies. You may be able to change this setting in your browser and you can also clear your cookies. If you do, you may lose some functionality of our site. Check your browser’s help function to learn more about your cookie setting options.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Hollie Ellis and Lucy Patterson trading as Mastery BBM to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may use the following types of Cookies:
Use of your information – Grounds for Using Your Personal Data
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, Mastery BBM is relying on the following lawful grounds to collect and process any personal data you may have provided:
Sharing and Disclosure
We do not share your personal information with others except as indicated within this policy or when we inform you and give you an opportunity to opt out of having your personal information shared.
We will share your information in the following ways.
Please note at this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.
Acuity Scheduling: We use Acuity Scheduling to serve you with the opportunity to book a call into an online diary by collecting your name, email address, telephone number and any other answers that you provide. You can learn more about how Acuity Scheduling handles your data here.
Mailchimp: We use Mailchimp to host web forms to serve you with the content you request. Mailchimp collects your name, email address, and stores information on your previous downloads, purchases and interaction with Mastery BBM.
You can learn more about how Mailchimp handles your data here
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
For more information on the privacy practices of Google, please
visit the Google Privacy & Terms web page at http://www.google.com/intl/en/policies/privacy/
Facebook: You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
To see more about Facebook’s participation in the Digital Advertising Alliance please visit the Choices section of this notice.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We may participate in Facebook.com’s Custom Audience or LinkedIn’s Audience program which enables us to display personalized ads to persons on our email list when they visit Facebook or LinkedIn respectively. We provide Personal Information such as your email address and phone number to the social media provider to enable it to determine if you are a registered account holder. You may opt-out of participation in this program by contacting us as noted below. You may also opt out of receiving these ads from the social media network directly.
Payment Providers: We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy notice. The payment processors we work with adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Storing your personal data/Transfer of Data
This site is operated in the United Kingdom. If you are located in another jurisdiction, please know that your information will be transferred to, stored, and processed in the United Kingdom and to vendors in the United States. By using this site and providing us with information, you consent to this transfer, processing and storage of your information in the United Kingdom. Our service providers use appropriate safeguards to transfer your personal data to the United Kingdom.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.
Third party links
We may have links on our site to other sites that we do not operate. If you click on a third-party link, you will be taken directly to that site which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that site and assume no responsibility for the content, policies or its practices.
Choices and Individual Rights:
We aim to take reasonable steps, so you can correct, amend, delete or limit the use of your Personal Data.
We outline your choices below:
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
Mastery BBM will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Mastery BBM will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
We request that you do not send us any sensitive data such as social security or national identification numbers, information related to racial or ethnic origin, political opinions, religious beliefs, health data, biometrics or genetic, criminal background or trade union membership information. If you do send us this information, then you are consenting to its processing in accordance with this privacy notice. To avoid processing of sensitive data, do not submit it.
Our policy on children’s information
Our site is not directed to children under 16. If you learn that your minor child has provided us with personal information without your consent, please contact us.
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at firstname.lastname@example.org
You may contact Hollie Ellis and Lucy Patterson trading as Mastery BBM by email at email@example.com.
Last updated 13th March 2019.